Frequently Asked Questions (FAQs)

Q: Are the software products on Keyslo legitimate?

A: Yes, our commitment to authenticity involves mandatory registration of email addresses with specific Microsoft Product Keys during online activation. This process ensures the legitimacy of purchased Microsoft products, all of which are covered by our hassle-free money-back guarantee.

Q: How are product keys generated on Keyslo?

A: Keyslo does not generate product keys. We store the keys provided to us and automatically assign them to customers during order processing. Our system retrieves a key from our stock and allocates it to your order.

Q: What allows Keyslo to offer software at such competitive prices?

A: We maintain low prices by collaborating closely with suppliers, purchasing in large volumes, and establishing partnerships with licensed software retailers, distributors, and manufacturers globally. This allows us to access software inventories from clearance sales, offering substantial discounts to our customers.

Q: What happens if I encounter issues with my purchase? Can I get a refund?

A: Our dedicated support team at Keyslo is ready to assist with any problems that may arise. Refunds are issued in accordance with our Refund Policy, and we are confident in our ability to address and resolve any situation to ensure customer satisfaction.

Q: How do I download the software I’ve purchased from Keyslo?

A: Download links are provided in the email containing the license, sent from help@keyslo.com.

Q: Can I obtain an invoice for my order on Keyslo?

A: Yes, you can conveniently download your invoice for all orders from your account dashboard on Keyslo.

Q: Where can I seek assistance with the installation of my software?

A: Installation instructions are typically included with online/downloadable software licenses. If you encounter any issues, Keyslo provides support through our 24/7 online chat, WhatsApp support at +1631 572 8488, or via email at help@keyslo.com.

Q: Are software updates included in my purchase, or do they require separate payment?

A: Updates for the purchased software are typically included, but it’s advisable to check the specific product details on Keyslo. We strive to provide comprehensive information about the inclusions with each software purchase.

Q: How does Keyslo ensure the security of customer information during the purchase process?